Frequently Asked Questions
Everything you need to know about bringing Home • Design to your living space.
What is the typical delivery timeframe for furniture items?
Standard shipping usually takes 5-10 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transportation.
Do you offer international shipping?
Currently, Home • Design ships within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
Are your wood products sustainably sourced?
Yes, we prioritize sustainability. 90% of our wooden furniture is crafted from FSC-certified timber and reclaimed materials to ensure a minimal environmental footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm for larger purchases.